| When: | Back to Calendar April 17, 2013 @ 8:30 am - 12:30 pm | Where: | The National Museum of Civil War Medicine- Delaplaine Randall Conference Room 48 East Patrick Street Frederick MD 21701 |
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| Cost: | $49 Registration Fee | |
| Contact: | Esther Turner 540-882-4929 esther@jthg.org |
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Journey Through Hallowed Ground
Certified Tourism Ambassador Training
April 17, 2013
8:30am – 12:30pm
$49 Registration fee includes pre read materials
Sign up today at http://www.ctanetwork.com/sign-up-for-a-class/.
The Certified Tourism Ambassador (CTA) Program is a groundbreaking, nationwide certification program that serves to increase tourism by training and inspiring front-line hospitality employees and volunteers to work together to turn every visitor encounter into a positive experience. The Journey Through Hallowed Ground (JTHG) CTA Program goes well beyond basic customer service training; it:
- Gives you the opportunity to build upon your knowledge of your community and the entire JTHG National Heritage Area;
- Enhances your skills in serving customers;
- Increases your awareness of information resources; and
- Provides you with freebies & discounts to attractions, hotels & restaurants in the JTHG National Heritage Area
For more information, call Esther M. Turner or Michelle Kellogg at 540.882.4929.
