Journey Through Hallowed Ground Certified Tourism Ambassador Training

When: Back to Calendar March 18, 2014 @ 8:30 am - 12:30 pm
Where: The National Museum of Civil War Medicine- Delaplaine Randall Conference Room
48 East Patrick Street Frederick
MD 21701
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Cost: $49 Registration Fee
Contact: Alyssa Poulin

Journey Through Hallowed Ground
Certified Tourism Ambassador Training
March 18, 2014
8:30am – 12:30pm
$49 Registration fee includes pre read materials
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The Certified Tourism Ambassador (CTA) Program is a groundbreaking, nationwide certification program that serves to increase tourism by training and inspiring front-line hospitality employees and volunteers to work together to turn every visitor encounter into a positive experience. The Journey Through Hallowed Ground (JTHG) CTA Program goes well beyond basic customer service training; it:

  • Gives you the opportunity to build upon your knowledge of your community and the entire JTHG National Heritage Area;
  • Enhances your skills in serving customers;
  • Increases your awareness of information resources; and
  • Provides you with freebies & discounts to attractions, hotels & restaurants in the JTHG National Heritage Area

For more information, contact Alyssa Poulin at  540.882.4929.  

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